Privacy Policy

HYBUILT PTY. LTD. · ABN 41 613 732 031

HYBUILT PTY. LTD. (41 613 732 031) of 28 Shettleston Street, Rocklea QLD 4106 is bound by the Australian Privacy Principles ("APPs") in the Commonwealth Privacy Act 1988 (Act). We are committed to complying with the Act, and this privacy policy has been published in order to meet its requirements.

HYBUILT ensures that the information you share with us is managed in accordance with the APPs and to the extent applicable, the European Union ("EU") General Data Protection Regulation ("GDPR"), where we process personal data relating to identifiable UK or EU residents.

By providing your personal information to us you consent to the collection, use, transfer and disclosure of your information under the terms of this Privacy Policy. This Privacy Policy is to be read in conjunction with the Terms of Service. We reserve the right to update this Privacy Policy from time to time and post any updates on this page. Please review this Privacy Policy regularly so that you are updated on any changes.

Use, Disclosure and Management of Personal Information

Through the use of security measures, we aim to use all reasonable endeavours to ensure all personal information we hold is protected from misuse or unauthorised access, modification or disclosure.

We will not use or disclose your personal information except: for the primary reason(s) collected or a related purpose; with your consent; or for another reason permitted under the APPs or GDPR, including where it is in legitimate interests.

Personal information may be used to:

  • Provide services to clients, customers and stakeholders
  • Carry out obligations under contracts
  • Deal with enquiries or complaints
  • Process payments
  • Assess and identify suitable jobseekers or service providers
  • Comply with legal authorisation or requirements
  • Manage data on behalf of clients
  • Support general advisory and marketing activities including demographic profiling and advertising
  • Send promotional and marketing material or offers
  • Support workplace relations and industry research activities
  • Support internal management systems
  • Any other lawful purposes identified by the information provider

Personal information may be disclosed to clients, suppliers, service providers, contractors, related entities, agents, and legal or professional advisors. Where required by law, disclosure may occur to appropriate regulatory authorities.

Information is stored securely at our office(s), on servers, or with third-party service providers. Unless otherwise advised, service providers are subject to law or binding schemes protecting personal information at least substantially similar to the APPs and GDPR protections.

Where personal information collection occurs on behalf of a client via their website or digital assets we manage, that client's privacy policy applies. You must refer to the client's privacy policy for details on their use, storage, and disclosure practices.

Links to third parties or external sites are provided for convenience. We are not responsible for information collected, used or disclosed by third parties. You should refer to the privacy policy on any linked site.

Marketing Mailing Lists

Without your consent, we will not disclose your personal information to third parties for their marketing purposes. However, HYBUILT PTY. LTD. may use your personal information to inform you of recent developments, newsletter articles, or upcoming event details. If added to our marketing mailing list, you may unsubscribe by selecting the 'unsubscribe' option in communications received. For UK and EU residents, you can withdraw consent or restrict or object to our data use at any time by contacting us.

What We Collect, How and Why

HYBUILT PTY. LTD. collects, holds and uses personal information for a range of different purposes related to our functions and activities. Usually, the context or communications at the time of collection will determine the primary purposes of collection.

Personal information may be collected through:

  • Research and associated trend analysis
  • Conducting interviews with jobseekers, service providers and other individuals; conducting surveys
  • Communicating with business, professional or social contacts
  • Users submitting data or communicating through website and extranet services
  • Monitoring subscriber responses to and engagement with email publications
  • Obtaining marketing databases from commercial providers
  • Searching publicly available sources of information
  • Enquiry and Contact Us forms and bulletins on websites managed on behalf of clients
  • Chat functions on websites managed on behalf of clients

Personal information collected and held may include:

  • Contact details
  • Opinions and preferences
  • Personal characteristics including professional occupation and qualifications
  • Information or opinions about a person's conduct, for example witness statements in legal proceedings
  • IP address
  • Location
  • Business name and ABN
  • Sales data
  • Device
  • Credit card details

Cookies

A Cookie is a piece of information that our web server may send to your device when you visit the Site. The Cookie is stored on your device and may provide us with information about your device.

A Cookie helps us to recognise you when you re-visit our website and to coordinate your access to different pages on the website. With most internet browsers, you can erase Cookies from your device hard drive, block all Cookies, or receive a warning before a Cookie is stored.

Accessing, Correcting or Updating Your Personal Information

Requests to access, correct or update personal information can be made through the Contact Us section of our website or via our contact details below.

If the information you wish to correct or update relates to your client file, or services we are providing to you, we suggest you make contact directly with the professional staff member who usually assists you.

If you request access to your personal information, we will provide access whenever this is required by law or we otherwise consider it appropriate. However, making a request does not guarantee that we will provide you with access.

We will not provide access to information that is confidential, legally privileged or would otherwise have an unreasonable impact on the privacy of others. We may ask you for proof of identity and charge a fee for providing access, as applicable.

For UK and EU residents, you may obtain a copy of your personal data on request and transfer this to another person or entity pursuant to your right of data portability, as well as request that your data be erased (right to be forgotten) to the extent that we can by law.

We hold your information indefinitely. For EU and UK residents, we hold your information until you request that we erase your data.

Complaints and Inquiries

If you have questions about our privacy policy, or if you believe we have breached the APPs or GDPR, as applicable, you may register a query or complaint by contacting us through the Contact Us section of our website, or by the methods below.

Contact us

How to reach us

We consider all complaints consistently with the relevant legislation and as we consider most appropriate in the circumstances. We shall review your complaint and respond to any concerns within a reasonable time, usually within fourteen (14) working days.

You also have the right to make a complaint to the Office of the Australian Information Commissioner (oaic.gov.au/privacy/privacy-complaints) or the local regulator in your jurisdiction in Europe, as applicable.